Privacy Policy

Last updated: 11 June 2026

This Privacy Policy describes how Funtrixio Ltd ("we", "us", "our") collects, uses, and protects your personal information when you visit funtrixio.com or use our services. We are registered in England and Wales and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Funtrixio Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: hello@funtrixio.com
Phone: +44 20 7946 0958

2. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, company name — provided via contact forms or email correspondence.
• Technical data: IP address, browser type, device information, pages visited, and referral source — collected automatically via cookies and analytics tools.
• Communication data: messages you send us through contact forms, live chat (Tawk.to), or email.
• Marketing preferences: newsletter subscription status and consent records.

3. How We Use Your Data

We process your personal data for the following purposes:

• Responding to enquiries and providing quotes for slot development projects
• Delivering services under contract with our B2B clients
• Sending marketing communications (only with your explicit consent)
• Improving our website and user experience through analytics
• Complying with legal obligations and regulatory requirements

4. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

• Consent: for marketing emails and non-essential cookies
• Contract: for processing necessary to fulfil a service agreement
• Legitimate interests: for website analytics, fraud prevention, and business development
• Legal obligation: where required by law or regulatory authority

5. Data Sharing

We do not sell your personal data. We may share information with trusted third-party processors including hosting providers, analytics services (Google Analytics), live chat providers (Tawk.to), and email delivery platforms — all bound by data processing agreements.

6. Data Retention

Contact form submissions are retained for up to 3 years. Marketing consent records are kept for the duration of the subscription plus 1 year. Technical logs are retained for 12 months.

7. Your Rights

Under UK GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You also have the right to withdraw consent at any time and to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

9. Contact Us

For any privacy-related enquiries, contact us at hello@funtrixio.com or write to the address above.